Carriers: We’ve approved NoDo, Microsoft is delaying its Windows Phone update

By Tom Warren, on 24th Mar 11 5:46 pm with 22 Comments

Two European Windows Phone 7 carriers have confirmed to WinRumors that Microsoft is the source of some NoDo delays.

UK operator Vodafone went on record on Thursday to claim that updates for the Vodafone HTC 7 Trophy and LG Optimus 7 have “been approved by Vodafone and will be distributed by Microsoft in due course.” Vodafone were not able to provide an exact date for the push but confirmed “as soon as we know this is available to our customers, we will post the info on our eForum.”

UK operator Orange also confirmed that they have approved the NoDo update. “The current plan is for Microsoft to roll out our approved version on the 29th March,” said an Orange spokesperson. Another top carrier in Europe also spoke to WinRumors, off the record, and confirmed that the company had already approved the March 2011 update and is currently waiting on Microsoft to push it to customers. The carrier didn’t want to be named but did confirm that Microsoft was “treading slowly” with a phased approach after a number of high profile glitches with its first update.

WinRumors is still waiting for every worldwide carrier to reply to our requests for comment. Once we have a full list we’ll post a table of when to expect NoDo from your device carrier. However, AT&T has nothing to share at this time and considering Microsoft claims they are still testing both February and March updates, don’t hold out too much hope for NoDo on your Samsung Focus anytime soon.

http://twitter.com/segadc segadc

Wow this is a huge mess. Maybe its good VZW is not rushing (but still I want one so hurry!)…

Anonymous

VZW phones will already have NoDo when they ship, so no worries for them.
http://twitter.com/IgnatiusAwesome Sonny Williams

lol My 2 year has been up for about a year now. I’m just waiting on a Verizon WP7 handset so I can upgrade from my LG Dare.

http://twitter.com/efjay01 Ef Jay

T-Mobile customers are waiting with bated breath, especially Dell venue pro owners desperate for a fix for wifi crashing issues!
Anonymous

I feel it is a mixed bag. Being available in Europe on the 29th for most of the carriers saying it is already approved isn’t too bad. The question will be for the US release mostly. If AT&T can have it out for all its devices on a set date as well (or even state that it has already been approved) then things might get interesting. Either way once this hurdle has passed I feel the update process might become a much more regular and simple process.
Anonymous

“Microsoft claims they are still testing both February and March updates, don’t hold out too much hope for NoDo on your Samsung Focus anytime soon.”

Yeah, still testing. Does testing include sitting on their collective asses? They’ve had months to test this crap.

Anonymous

Agreed. I would understand if it was only a month since the original code RTMed, but they’ve had since late December to test. How long does it honestly take to load this onto a couple a units for a drive test, anyway? In all reality, is an update that adds copy and paste, and speeds up application launch really going to cause network problems? I worked for a former wireless telco that ironically enough, AT&T bought years ago; and I can tell you that there is no reason such a minor update like NoDo would take 3+ months to test.

They are dragging their feet. The sad thing is that AT&T would benefit from getting NoDo on their phones, since that will add features to the platform and make them easier to sell. They have nothing to lose now that iPhone exclusivity is gone. It almost seems like pure laziness, because I can even find a profit motive to get this stuff out the door and they’re still holding out on both updates.
Anonymous

Blame Samsung. They haven’t gotten updates right on any device no matter the platform. For some reason keeping things standard for just a first generation is impossible for them.
Anonymous

If it’s just Samsung, then why hasn’t AT&T ok’d the update for the HTC Surround and LG Quantum? Surely those shouldn’t have problems if Samsung is the cause of the issue.

Aethec

Microsoft: “We’ve approved the update, carriers are delaying it.”
Carriers: “We’ve approved the update, Microsoft is delaying it.”
Are they 10-years-old? *facepalm*

http://twitter.com/zeduffman what

After the carriers approve the update, they need to arrange a rollout date with Microsoft. So really both parties have the opportunity to delay the release, although you would think Microsoft would be a little more reluctant to hold it off.

matt_h

I’ve got a Samsung Omnia on Orange UK. Was expecting them to delay it for ages, considering they were apparently one of the blockers, so a 29th update is a pleasant surprise.
GP007

Did that pre-patch messup with Samsung make them scared or something? I really just want MS to release a update file that people can download and then manually install “at their own risk”. Call it a preview or an unsupported update for those who have carrier branded phones so then the carriers don’t have to worry about being blamed for anything and also can’t stop you from upgrading at all.

*sigh* The truth is though that if MS can enough marketshare like Apple we all would’ve gotten NoDo back in January for sure.
Jows

And my HTC HD7 needs a fix for livetile crazyness… Ones in a while my whole livetile menu gets flipped all the tiles going crazy all over the place…
Anonymous

Aren’t all of the carriers mentioned the one’s marked “Scheduling” on MS’ chart anyway? So, this is just a bit sensationalizing of that news – it just means they have to pick a day to spread out the load on update infrastructure, not that they are just arbitrarily putting things off. Calm down, folks. HD7 without update by the way, and I’m not complaining so much.
http://w1ngnut.myopenid.com/ w1ngnut

LOL, too bad for poor WP7.
http://twitter.com/moonmantweets moonman

They are not “holding back”, they are rolling it out in waves. Come on people, MS has been doing updates like this for ages…

Swaptalents

Are you really beliving the crap your saying? If you took a poll of every WP7 user and asked how saticsfied are they with the update process what do you think you would get? Its a joke!
http://twitter.com/moonmantweets moonman

I don’t have to “believe” them, that’s the practice they follow with update rollouts. Of course if I just wanted to blow off some steam I’d rather bash them like everyone else. But I’m so last generation, that I actually have some patience left in me. People are just too imatient these days…

Anonymous

Funny, this story is referring to tweets SENT TO ME! I feel all famous. I am glad VodaFone responded to me, which means they have gone up in my estimation. Not only have they quickly approved the update, but they have responded to a tweet from a lowly customer serf such as myself. Good for them. I’ve found their customer support to be excellent. During my acquisition process of Windows Phone 7, I found VodaFone UK to be the most informed (and “truthful”, yeah, I’m looking at you liars over at T-Mobile’s call centre) and very good when it came to resolving an initial hardware fault I had. So, I feel really chuffed with my choice of Phone, and carrier. Looking forward to the update for my phone now. Good luck everyone, hope you get updated soon!
Sg

Brand new OS with brand new updating system and some bad-press customer issues with updates – I’d go slowly too and do all the testing on all the models and configs before rolling it out. It’s better than rolling out an update that bricks some phones.

Fingers crossed they will get the hang of it for the next updates!
Sg

Brand new OS with brand new updating system and some bad-press customer issues with updates – I’d go slowly too and do all the testing on all the models and configs before rolling it out. It’s better than rolling out an update that bricks some phones.

Fingers crossed they will get the hang of it for the next updates!