Microsoft’s Windows Phone 7 is experiencing a second service outage this week.
WinRumors readers are reporting that they are unable to access Xbox LIVE services on multiple Windows Phone 7 devices. WinRumors has confirmed this on our own Samsung Focus and HTC 7 Mozart devices with separate Windows Live accounts. The symptoms appears to be related to Microsoft’s back-end Windows Live services. The software giant previously experienced an outage with its Marketplace on Thursday due to extended scheduled maintenance.
Microsoft is aware of the issue, “It’s a new issue that users are unable to access Xbox LIVE features at this time,” said a company spokesperson on Twitter. WinRumors has reached out to Microsoft for further information.
Update: Microsoft has issued an Xbox LIVE status message:
Users may experience difficulties with the following services:
- Users will experience issues attempting to use LIVE services that use Token services including but not limited to connecting to Facebook\Twitter on the Xbox 360 Console, signing into Xbox LIVE using the Windows Mobile 7 phone, and editing avatars or viewing achievements on Xbox.com.
We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience
Update 2: Microsoft’s Windows Phone 7 Xbox LIVE features appear to be returning for the majority of users. We’re waiting to hear back from Microsoft on root cause.