Microsoft revealed its Answer Desk support system on Wednesday, promising premium tech support 24/7. The software maker launched AnswerDesk.com on Wednesday without any fanfare or promotion. The site appears to offer a 24/7 on demand … read more
Tag: support
Google delivers WebM plug-in for Internet Explorer 9
15th Mar 11 10:50 am with 15 CommentsGoogle has announced and released its own WebM plugin for Internet Explorer 9. Google controversially promised to remove support for the H.264 codec in Chrome in January. Google announced the change stating that it was … read more
Microsoft set to fix four Windows and Office vulnerabilities in March Patch Tuesday
3rd Mar 11 8:35 pm with 1 CommentMicrosoft announced on Thursday its bulletins for March 2011′s Patch Tuesday. The software giant is planning to release just three bulletins, one of them rated Critical and two rated Important, to address issues in Windows and Office. … read more
Microsoft confirms it has resolved 17,355 Hotmail missing e-mail accounts
4th Jan 11 5:24 am with 2 CommentsMicrosoft said on Monday that it has resolved an issue affecting 17,355 Hotmail accounts. A large number of Hotmail users complained on December 31 that their e-mail inboxes had been wiped. Microsoft confirmed the issue … read more
Some Hotmail users e-mails are vanishing
2nd Jan 11 2:16 am with 5 CommentsSome Hotmail users are complaining that their e-mails have been deleted. Microsoft has confirmed they are investigating the issue. Over 470 people have complained on Microsoft’s official Windows Live forums. Most users state that their … read more
Nearly 50% of firms likely to continue running XP after Microsoft withdraws support in 2014
1st Nov 10 3:11 pm with 1 CommentAlmost 50% of companies still plan to use Microsoft’s Windows XP operating system when the software giant ends official support in 2014. The figure comes from Research firm Dimension Consulting which recently surveyed over 950 … read more