Windows Phone Marketplace down, apps unavailable for download

By Tom Warren, on 5th May 11 12:07 pm with 36 Comments

Windows Phone Marketplace error

Microsoft’s Windows Phone Marketplace is down worldwide, according to reports.

WinRumors are currently reporting that they are unable to download new applications or update existing applications. Windows Phone 7 owners attempting to download new applications receive the error message “Can’t get this info right now. Check back in a little while.” WMPoweruser reports that the Marketplace has been inaccessible for the past four hours.

WinRumors has reached out to Microsoft for comment and will update the article accordingly.

Update: It appears from several reports that this is only affecting users with NoDo (build 7390) and onwards. Devices without NoDo are still able to connect and download applications.

Update 2: Microsoft has supplied the following statement: “We have received reports that customers are having problems accessing Windows Phone Marketplace. We are investigating these reports and will provide an update when we have more to share.”

Update 3: The Marketplace has now returned, see here for more information.

  • http://pulse.yahoo.com/_3OIDXOI5OEMTX6Z3O5YUBFSISA Diego3336

    LG E900 from Orange-FR flashed with Open-EU ROM and currently running on “Oi” network in Brazil. I’ve updated to 7392 about 20 hours ago, successfully downloaded 3 Apps and since 4 to 5 hours ago I started to receive the error message when I tried to update the Weather Channel App and to download others Apps after.

    I don’t think this issue is related to 7392, because as said before, I successfully downloaded 3 Apps with this update, and one hour ago I did a restore to 7390 on Zune and got the same error.

    PS.: US-based account.

    • http://www.winrumors.com Tom W

      Thanks for letting me know. Same as others reporting it being down 4/5 hours.

    • http://www.winrumors.com Tom W

      Thanks for letting me know. Same as others reporting it being down 4/5 hours.

  • http://www.facebook.com/profile.php?id=593150390 Trond Bie

    Down for me with NoDo-update in Norway, Samsung Omnia 7 unlocked.

  • FatSon

    Samsung Focus, AT&T, Washington DC area. On 7390 and can’t access the Marketplace. I tired to download Amazon Kindle and it failed. So it appears to be any app.

  • Robert Wade

    I’m in the Marketplace right now. No issues.

    • Anonymous

      Yeah, try installing something ;)

    • http://twitter.com/purevibz jack frost

      try to buy something

  • http://twitter.com/srkain Stef Kastamonitis

    Lg E900 in italy with Vodafone. I updated to NoDo with the “remove the net cable after 10 seconds” hack and updated earlier this morning with the security update. I can’t tell if there is a relation but I tried to download an app only after the Update and the Marketplace has been down since that, even though I managed to update two apps (FIM prior to the Security Update and Supertube afterwards)

  • Jccoyle37

    Down here nodo update LG E900. US

  • http://twitter.com/s_a_r_k_i_s sarkis chamelian

    UK is Down…..its a world wide issue.

  • Anonymous

    It’s down here on my focus on NoDo

  • GP007

    It seems like the server that does the licensing and so on is having problems since you can get into the marketplace and browse it but not actually download anything.

  • anonymous

    same here in UK, no downloads or any microsoft apps that connect to microsoft servers is down e.g., Project Emporia unable to connect

  • http://twitter.com/cineos311 Cineos 311

    Same here in the austrian marketplace – down :(

    HTC HD7 (7392)

  • Chassit

    T-Mobile US HD7, NoDo. In China working on Unicom network plus home WiFi if that matters.

    Connecting OK, browse & screenshots all fine. Pops up error upon download.

  • Mark

    Not down here, Vodafone Ireland, all 3 updates installed.

    • http://twitter.com/srkain Stef Kastamonitis

      How about new downloading new apps?

    • http://twitter.com/srkain Stef Kastamonitis

      How about new downloading new apps?

    • Mark

      Yep, no issues.

  • http://twitter.com/AsTh11 Alessandro Grua

    Can’t access Marketplace with LG Optimus 7 on Vodafone Italy. (7392)

  • http://twitter.com/AsTh11 Alessandro Grua

    Can’t access Marketplace with LG Optimus 7 on Vodafone Italy. (7392)

  • veenix

    It’s down here in Singapore Omnia 7

  • veenix

    It’s down here in Singapore Omnia 7

  • veenix

    It’s down here in Singapore Omnia 7

  • veenix

    It’s down here in Singapore Omnia 7

  • Indi75

    Working fine on NoDo Mozart and NoDo Omnia 7 on Orange in UK.

    • Guest

      So it does, wierd because it didn’t work when using my WiFi!

  • Indi75

    ..and now not working fine :(

  • GP007

    Well I have an update, it’s working for me now, it wasn’t all day, but as of 7:30pm GMT+2 here in Greece on my LG Optimus 7 it finally let me download the updates to some apps it said I had.

  • http://twitter.com/PeterKremzar Peter Kremzar

    It’s fine here in Slovenia, Mobitel, Samsung Omnia 7, 7390. I installed a new game that wasn’t installed on my phone yet. It was a free one – Guns. I already uninstalled it.

  • Omnia7user

    now its up again here in GREECE
    was down since 4-5 hours before

  • BD

    Working on
    Samsung omnia 7 No-NoDo

  • BD

    Working on
    Samsung omnia 7 No-NoDo

  • BD

    Working on
    Samsung omnia 7 No-NoDo

  • BD

    Working on
    Samsung omnia 7 No-NoDo