Microsoft’s Windows Phone Marketplace has returned to life after a seven hour long outage.
WinRumors readers began reporting issues downloading and updating applications on their Windows Phone 7 devices as early as 9AM GMT on Thursday. The Marketplace returned shortly after 4PM GMT, seven hours later. Microsoft confirmed to WinRumors that the company was investigating reports that some Windows Phone owners were unable to access the Marketplace. The software giant issued a rare blog post to confirm its investigations.
Several readers are now reporting that the Marketplace appears to be returning. No official word from Microsoft on the reports or root cause at the time of writing.
Update: Microsoft has now confirmed the return of the Marketplace. “Looks like we’re back up…but root cause is still under investigation. More when I have it. Meantime, let the downloads begin,” said Microsoft’s Michael Stroh.
Update 2: Microsoft has now confirmed that the outage was due to scheduled maintenance that took longer than expected:
“Earlier today some Windows Phone users were unable to download applications from Windows Phone Marketplace for several hours and instead received an error message saying, ‘Can’t get this info right now. Check back in a little while.’ The problem was identified and fixed in a matter of hours. The Marketplace service is now fully available. We regret any inconvenience this disruption caused the impacted customers and our developer community. The problem was the result of scheduled maintenance being performed on Microsoft’s infrastructure during the night. The root cause of this issue has been identified and steps are being taken to help prevent future disruptions to the Marketplace service.”