Zune saga continues, Zune HD devices out of stock?

By Tom Warren, on 9th Oct 11 11:16 am with 16 Comments

Microsoft’s Zune HD appears to be out of stock in the United States.

The company killed and revived its struggling media player several times this week. Microsoft originally removed all references to its Zune players from the company’s site on Monday. Microsoft Zune team member Michael Yaeger then revealed that the Zune player removals were a mistake and that the device had returned to Microsoft’s support pages. A new support article published on Tuesday made it clear that the company had killed off its Zune players. Microsoft’s Zune support team then claimed that the support page was added in error. “We are still supporting the Zune HD hardware. No official info has been released stating hardware is being discontinued,”said a tweet from the company’s official Zune support team. The original support article returned over the weekend, making it clear that the company is focusing on Windows Phone:

“We recently announced that, going forward, Windows Phone will be the focus of our mobile music and video strategy, and that we will no longer be producing Zune players. So what does this mean for our current Zune users? Absolutely nothing. Your device will continue to work with Zune services just as it does today. And we will continue to honor the warranties of all devices for both current owners and those who buy our very last devices. Customer service has been, and will remain a top priority for us.”

Microsoft’s Zune HD player appears to be out of stock at the places that the software giant recommends users to purchase it from. Walmart lists the Zune HD as unavailable and Microsoft’s own Microsoft Store claims the device is out of stock. The lack of Zune HD devices on sale could signal the final nail in the Zune HD’s death. Microsoft also recently announced that its Zune and Xbox account preferences have merged. Zune software is part of Microsoft’s Windows Phone 7 software and the company recently confirmed that it is also working to port existing Zune HD applications to Windows Phone.

  • http://www.wpdownunder.com Sheeds

    Ahh Tom – The ZuneHD IS dead – reported in the latest Windows Phone Radio Podcast episode 45.  Announced by Skipdeez:  http://www.wpdownunder.com/?p=2862

    • http://www.Nave360.com Sebastian Gorgon

      And skipdeez works at Microsoft now?

    • http://www.wpdownunder.com Sheeds

      Umm….yeah, he always has (Matt Akers PM at MS on Zune Client software + MS Podcast host/guru).  Not sure what you mean?

    • http://www.Nave360.com Sebastian Gorgon

      Well because Microsoft made an official statment, saying it was a mistake.

    • guest

      @yahoo-6G3ZZJCHOLYP3S5CRCIHQ7WDSE:disqus  Sebastian Gordon
      Windows Phone Radio is an official MS podcast…..hosted by skipdeez aka matt akers aka PM on Zune Client Software…or at least he was until he was re-located in MS

  • http://twitter.com/laserfloyd Lewis McCrary

    Rumors of its death were greatly exaggerated, then taken back, then exaggerated again, then not quite, then exaggerated, then an about face, then exaggerated… Oh who are we kidding? For all intents and purposes, it’s dead. :(

    • http://twitter.com/LachlanCMcLeod Lachlan C McLeod

      some people wont think of it being dead untill their is no mention of it on the entire internets

    • AstorleKlebzumit

      Who is in charge of this company???????????  I think trained chimps could be doing a better job then top management these days.  If it was not for Window and Office market share, Ballmer and company  would have lead the whole compony down the path of the KIN, or should I now say Zune.  :-(

  • http://www.wpdownunder.com Sheeds

    Seabstian, that was PRIOR to Matt Akers confirming it on the podcast (the statement was to me earlier in the week).  The mistake was the timing of that page going up – prior to anyone else talking about it.  Its back up now, Podcast confirms MS have halted production of dedicated Zune PMP’s (ie ZuneHD).  Finito.

  • http://www.jeffkibuule.com Jeff Kibuule

    Everyone knows that Microsoft needs to make a PMP based in Windows Phone 7.5. Whether they label it as a Zune or portable Xbox is really up to them but there are too many synergies to give up for people who want smartphone capabilities in a non-phone device.

    The iPod Touch is a gateway drug to the iPhone, so you gotta get then whole they’re young these days. Plus, some people really hate paying for a data plan they will never use.

    • http://twitter.com/LachlanCMcLeod Lachlan C McLeod

      the problem is there is no more growth in the touch screen MP3 player.. the only growth is in mobile phones.. because people upgrade their phones every few years but buy ipod touch and dont upgrade for like 5+ years..  on phones you can make money on so many different things such as app sales and internet searches because they are always connected to the internet.. with the zune they made no money because it was disconnected 95% of the time..

      If a device is connected to the internet you can make money off of so many different things..  Thats why android runs mostly on phones and not many MP3 players because google wants it just on phones to make money

    • Anonymous

      I disagree. Because there was no good alternative I bought a 64GB iPod Touch last December. If there had been an up-to-date Zune HD player I would have bought that. $399 that went to Apple that could have gone to MSFT. Too bad.

  • Anonymous

    Xbox 7″ tablet… $199

    Forget windows phone without the phone… The iPod market is tough to crack. Xbox tablet makes a lot of sense to go up against the kindle fire though. Low margins and new market could work well for a portable gaming / media tablet with the Xbox brand.

    Just sayin’

  • http://profiles.yahoo.com/u/6G3ZZJCHOLYP3S5CRCIHQ7WDSE MVIM

    I’ve been trying to get one since the announcement was first erroneously made, and they’re sold out everywhere. I don’t understand how since supposedly nobody was buying them. Seems suspicious to me.

    • Guest

      Retailers probably sent their stock back to MS for a credit. Not suspicious at all.

    • Blankblnk321

      If you still want one send me a msg at blankblnk321@aim.com